customer satisfaction
柯林斯词典
1. N-UNCOUNT When customers are pleased with the goods or services they have bought, you can refer to this as customer satisfaction. 客户满意度
I really believe that it is possible to both improve customer satisfaction and reduce costs. 我确实认为既可以提高客户满意度，又可以降低成本。
Customer satisfaction with their service runs at more than 90 percent. 客户对他们服务的满意度达90%以上。
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